Hoover U8371-900 WindTunnel 2 Complete Bagless Upright Vacuum Cleaner
by Hoover
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Product Summary
Manufacturer: HooverBrand: Hoover
Edition: Kitchen
Model: U8371-900
Publisher: Hoover
Studio: Hoover
Music Label: Hoover
Product features:
- 12 amp bagless upright vacuum cleaner with WindTunnel 2 technology
- Embedded DirtFinder; edge cleaning; electronic carpet-height adjustment
- Real-time tool system for thorough cleaning; Tag-Along grip; pet-hair tool
- Self-cleaning HEPA filter; headlight; bottom-release dirt cup; lifetime belt
- Measures 11 by 15 by 44 inches; 1-year parts-and-labor warranty
- Warrantech Repair Master Two (2) Year Extention Warranty for Appliances
- Warrantech Repair Master TOTAL five (5) Year protection Warranty for Appliances*A-RMAP5*
- Hoover Long-Life HEPA Replacement Cartridge Filter, 40140201
Kitchen and Housewares Reviews of Hoover U8371-900 WindTunnel 2 Complete Bagless Upright Vacuum Cleaner
Customer Review: Buyer Beware! It's a Lemon!
Summary: 1 Stars
I wish I had read the reviews before purchasing. I just saw them when I tried to see if anyone else had the same problems with theirs--and it seems they all suffer from the same issues.
This is my second Hoover. The first one I bought from a major electronics/appliance store and my husband bought the extended warranty. I had to take it in for repairs because the "dirt finder" light stopped working. I had to wait 8 weeks for them to fix and return it. When I got home, I plugged it in, and it still didn't work. We took it back and waited another 8 weeks for them to ship it to Hoover for repairs. Got it back, took it home, and -- you guessed it. It still didn't work. I took it back to the store and they sent it out for repair for the 3rd time. 8 weeks later, I got a call from the store that Hoover was unable to fix the unit and I could come in for a refund. It took them 24 weeks to tell me they couldn't fix it. It was a lemon.
So we went to the store and used my refund to buy the Hoover WindTunnel 2. The hepa filter turned for about the first week and then stopped working. Every time you go to empty the container, the dirt gets backed up against the hepa filter, so when you unlock the unit, dirt spills out all over your floor. So I have to sweep up every time I vacuum.
I cleaned out the Hepa filter myself (took over an hour) and then tried to see if that would help and it just won't turn and just got all clogged up again after a minute of use.
The vacuum is also very heavy and hard to push. My mom was thinking of getting one and after I insisted she try to push it around, she agreed it was much too heavy for her to use.
Another issue I had with the unit is that you are supposed to push a latch to release the bottom of the canister for easy dumping of the dirt. Mine no longer works, so I have to lift the top off the unit and pour the dirt out which causes a huge dust cloud. I have allergies, so whenever I vacuum or empty the unit I have to use a dust mask due to the large amount of dust that the vacuum releases into the air.
So this week, after 6 months of living in denial that it might start working, I will return to the store and start another 24 week ordeal of shipping the lemon back and forth to Hoover for them to tell me that it is unrepairable. I can guarantee you that I will not use my refund to buy another Hoover.
Don't make the same mistake I did.
Description of Hoover U8371-900 WindTunnel 2 Complete Bagless Upright Vacuum Cleaner
The U8371-900 Windtunnel 2 Complete cleans carpet better than any other leading brand. The patented Windtunnel 2 Technology located in the floor nozzle forces the rotating brushes and and airflow to work in harmony. It lifts and traps the dirt, so it won't scatter back in your carpet. dirt ends up in the cleaner, not on your floor. The Surface Command Electronic Carpet Height Adjustment and Brush Shutoff for hard surfaces are done by simply turning the dial for the desired setting.Has a adjustable handle for people of all heights to use comfortably. The Self-Cleaning Hepa filter cleans itself every 6 seconds to maintain cleaning power. You never have to touch or replace the filter. It traps 100% of dust mites, ragweed and common grass pollens.The automatic brush shutoff stops the brush when the unit is in the upright position. All the power is focused in the hose. The Real-Time Tool System with Tag-Along makes tool use easy with handle that instantly converts to telescopic wand and Tag-Along grip to guide the cleaner. The telescoping Quick-Release Wand and Super Strerch Hose combine for 12' of cleaning reach. And if you use the bonus Extra Reach hose, you get 20" of cleaning reach. By using the Pet Hair Tool, you have powerful suction and rotating brushes to easily clean stairs and upholstry. With the Bottom Release Dirt Cup, no bags to replace. Simply remove the cup and empty contents into the trash. The brillant headlight illuminates your cleaning path.The edge cleaners remove dirt up to the baseboards and the lifetime belt means you never have to replace a belt. Has a 1 year full warranty.Upright Vacuums
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